If you aren’t fully satisfied with any of our products, simply return it for a full refund within 30 days. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged when delivered, not if the buyer causes the damage. If you need to exchange it for the same item, please send us an email from firstname.lastname@example.org and send your item to PadHer Social Enterprise, 8 Esther Ebun Street, Victory Estate, Lagos, Nigeria.
To return your product, you should mail your product to: PadHer Social Enterprise, 8 Esther Ebun Street, Victory Estate, Lagos, Nigeria.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com for questions related to refunds and returns.
As a social enterprise, we reinvest profits towards fighting period poverty in Africa
We are visionaries and disruptors who are vehemently committed to gender equality and building confidence in women and girls. We are doing ordinary things in extraordinary ways.